Mary Lou's Weigh

Privacy and Security

Privacy

At CD3, Inc., we are committed to protecting your privacy CD3, Inc. promises not to sell or trade any consumer information to anyone. All information provided by you, the consumer, to CD3, Inc. is considered confidential and for internal use only.

What We Collect and How We Use It

When you place an order, we ask for your e-mail address, the mailing address(es) and phone number(s) (optional) where you'd like your items shipped, and your billing address. During the order process, you might also provide other shipping addresses (for sending gifts directly). Collecting this information allows us to complete your order efficiently and to notify you of your order status. For your protection we do not collect and maintain your credit card information.

When you subscribe to participate in Mary Lou's Weigh promotions, we use your standard account information. If you would like to stop receiving promotions, updates and/or special offers at any time, please contact us (see below).

Cookies

Like most major websites, we use a feature of your web browser called a "cookie". Cookies are pieces of information that a website transfers to your computer's hard drive for record-keeping purposes. We use these cookie files to track your preferences and purchases as you navigate through our website and to save you from having to re-enter information every time you visit Mary Lou's Weigh. To sum up, by using cookies to track your visits, we can make your next shopping experience at Mary Lous' Weigh better. To search our website and/or place an order from the Mary Lou's Weigh website, you need to have the cookies feature of your web browser turned on. However, if you choose to disable the cookies feature of your web browser, you may not be able to place an order or otherwise use some or all of the Mary Lou's Weigh website.

Security

MaryLousWeigh.com shall protect the security of your personal information and credit card detail when you shop with us online using the security protections described below. We use Secure Sockets Layer (SSL) technology - the industry standard - to encrypt the personal information and credit card detail you provide during the order process.

To ensure the security of your personal information, you should always provide that information over a secure connection. You can check the existence of a secure connection in one of two ways:

1. Look at the URL in your web browser. Whenever you are connected to a secure server, that connection will be represented in the URL as "https," rather than "http."
2. Look at the lower left-hand corner of your web browser. You know you have an SSL connection if you see an unbroken key in Netscape Navigator (versions 2.0 and above), or a closed lock in Microsoft Internet Explorer (version 3.0 and above) or AOL (AOL 3.0 and above).

While Mary Lou's Weigh makes every effort to ensure the integrity and security of its network and systems, Mary Lou's Weigh cannot guarantee that its security measures will prevent third-party "hackers" from illegally obtaining this information.

To Contact Us or Change Your Information

Do you have questions about our policies or any other customer service issue? Do you want to update your information? You can call us toll-free, from 8am to 5pm CST. Monday-Friday at 1-800-388-7597 or contact us online at weigh-in@MaryLousWeigh.com.

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Placing an Order

Step 1: Shopping Cart

Add the products you would like to purchase to your Shopping Cart. To review a product's detail information, simply click on the product's name. To change any quantity, make your adjustment and click "Update." To remove any product, change the quantity to 0 and click "Update." To continue browsing, click "Continue Shopping."

Step 2: Checkout

You're finished browsing and your Shopping Cart contains everything you want to order, in the correct quantities. It's time to click "Check Out."

Step 3: Sign In
First-Time Customers

First-time customers must set up a Mary Lou's Weigh account to place an order. When your account information is complete and correct, you will continue with the Check Out process.

Returning Customers

If you have ordered in the past, you need to input your email address and password and click "Login." If you forgot your password, input your email address and we'll send you your password by email. For security reasons, we cannot provide your password over the phone. However, we can reset your password and you can logon at a later date and reset your password.

Step 4: Shipping Address

Mary Lou's Weigh will ship your ordered products to one address. We'll ship anywhere in the U.S. to physical address types only (NO P.O. BOXES PLEASE).

Step 5: Shipping Method

Depending on where you are shipping your products, you'll need to tell us which method to use for each of your shipments. Choose Ground, Three Day, Two-Day, or Overnight Delivery. For shipping method options and expected delivery times, please refer to the charts below.

* Orders received by 1:00 p.m. CST are usually processed the same day
* Orders received after 1:00 p.m. CST are usually processed the next business day
* All orders placed after 1:00 p.m. CST on Fridays are typically shipped by the close of business on Monday

Continental US: Service via UPS

MaryLousWeigh.com cannot ship to P.O. BOXES. A physical address that UPS can deliver to must be provided. Failure to do so may result in the delay of your order.

Shipping Restrictions

Certain destinations are only serviced by select shipping methods. Depending on the shipping address you specify, you will be offered shipping method options that are valid for that address type.

Step 6: Payment Information
Credit Cards

MaryLousWeigh.com accepts MasterCard, Discover, and Visa. Choose a credit card type, enter a credit card number, expiration date, and name as it appears on the credit card. The billing address for the credit card must match the address where that credit card statement is sent. Please enter your credit card's Security Code for your protection. Most cards today have a small 3 digit number on the back of your card.

Step 7: Submit Your Order

When your card information is complete and correct, click "Process Order." Please click "Process Order" only once to prevent duplicate payments. You will receive an acknowledgement screen once the payment has been completed. Please be patient as this may take a couple of minutes depending on your browser connection.

Step 8: Order Confirmation

You will receive an order confirmation via email that summarizes your order and each time we ship a portion of your order, we'll notify you by email. Remember that you can check the status of your order online -- anytime -- from Your Account.

When you place an order with Mary Lou's Weigh, we get the order fulfillment process moving right away. So if you need to change or cancel an order, please contact us by phone as soon as possible. You can call us toll-free at 1-800-388-7597 -- Monday through Friday 8:00AM - 5:00PM C.S.T. When you call, be sure to have your order number ready to give to the Customer Service Representative.

Please keep in mind that we can't cancel or affect an order once it has entered the shipping process, which happens just a few hours after you place your order. That's why it's important to contact us regarding any problems or changes by phone right away -- before we start to process your order.

Phone Orders

If you'd rather place your order by phone call us toll-free -- Monday through Friday 8:00AM - 5:00PM C.S.T by dialing 1-800-388-7597.

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